Client Consent, Disclosure & Practice Policies

The following information is provided to help clients understand the scope of services, professional standards, and office policies prior to booking. By scheduling or attending a session, clients acknowledge that they have read and understood these terms.

Informed Consent & Accuracy of Information

  • Clients are responsible for providing accurate and complete information on all intake and consent forms.

  • Massage therapy services are provided by a South Carolina–licensed massage therapist.

  • Personal health information is collected and maintained in accordance with state and federal privacy laws. All information is confidential unless disclosure is required by law or necessary to ensure safe and effective care.

Medical Conditions & Contraindications

  • Clients must disclose all known health conditions, injuries, surgeries, medications, and relevant medical history prior to treatment.

  • Certain conditions may contraindicate massage therapy. A written referral or clearance from a licensed healthcare provider may be required before services can be rendered.

  • Clients are encouraged to consult their healthcare provider when appropriate.

Scope & Purpose of Massage Therapy

Massage therapy is intended to promote relaxation, reduce muscular tension, improve circulation, and support general wellness.

Clients should understand that:

  • Massage therapy is not a substitute for medical examination, diagnosis, or treatment.

  • Massage therapists do not diagnose medical conditions, prescribe medications, perform spinal or skeletal adjustments, or treat disease.

  • Any information shared by the therapist is for educational purposes only.

  • Clients are encouraged to communicate openly and report any discomfort, pain, dizziness, or adverse reactionsimmediately.

Insurance, HSA & FSA

  • Services may be eligible for reimbursement under certain insurance, HSA, or FSA plans when medically necessary.

  • Coverage is determined by the individual plan, not the provider.

  • Clients are solely responsible for verifying benefits, coverage requirements, and required documentation for reimbursement.

Professional Conduct & Ethical Standards

  • All services comply with South Carolina licensure laws and professional ethical standards, including proper draping to ensure comfort, privacy, and modesty.

  • Any sexual, inappropriate, or abusive behavior or requests will result in immediate termination of the session. Future appointments may be declined at the therapist’s discretion.

Assumption of Risk & Health Disclosure

  • Clients acknowledge that massage therapy involves inherent risks.

  • Full and honest disclosure of health information is required.

  • Clients assume responsibility for outcomes related to undisclosed conditions or failure to follow professional guidance.

Appointment Length & Punctuality

  • Sessions include 60 or 90 minutes of hands-on therapy, depending on the service booked, provided the client arrives on time.

  • Late arrivals may result in a shortened session, but full session fees apply.

  • Arrivals 15 minutes or more past the scheduled start are considered a no-show and charged in full.

Cancellations & No-Shows

  • A minimum of 24 hours’ notice is required to cancel or reschedule.

  • Late cancellations and missed appointments are charged the full session fee.

Age Requirement

  • Clients must be 18 years or older, or a parent/guardian must be present for the entire session.